Miguel and his talented team have helped us whenever we needed it, always knowing exactly what to do. I have recommended VBS IT to many, and will continue to do so. It is not easy finding an incredible IT company to work - essentially - as your internal IT company but without the expense. VBS is so incredible at what they do I have no need to ever look elsewhere.
The biggest benefit we've experienced since moving to Zoho One is having the power of an enterprise level suite of productivity software for a ridiculously low cost. I'm amazed every day at the new tools being added at no additional charge. One day I may even have the time to use them all.
Zoho has improved how we run our business. We use it to manage and automate our sales, marketing and accounting processes. It’s helped us reduce process time and ensure that our team provides our clients a consistent experience.
VBS IT Services is heart driven. Not once have I been made to feel like the source of the problem, even though many times it's 100% been user error. Their empathy and genuine caring creates an environment where I feel comfortable asking them anything.
If you're wondering if you should choose VBS IT Solutions as your IT managed services provider, the answer is yes. Miguel creates a personal relationship with each and every client, and it feels like this new family he's made me a part of keeps growing bigger at every appreciation event he throws.
How to Project
We switched to VBS because of their professionalism. I wanted a company that could help us get to the next stage of our business and from the beginning they followed through with what they said they would do and more.
We moved into a new larger facility and VBS handled the move of our technology with ease. Although it was a big move for our business, the transition worked out very well. We switched our technology to the cloud including our email, documents and our phone system. We received great advice and support during the entire process and I’m very pleased with the results.
Our new technology allows us the option to work from anywhere, which has been convenient since the new location is further from home. We’ve also automated certain aspects of our business that has helped better serve our customers.
Having had issues with other IT providers, I’m enjoying our relationship with the team at VBS. They are experienced, knowledgeable and easy to deal with. Good down to earth people.
If you are looking for an IT managed services company to partner with, VBS IT Services is a wise choice.
Roberts Plastics Ltd.
We decided to work with VBS because we needed someone we could trust to completely take over our IT systems. I have the comfort of knowing that we don’t need to spend a second worrying about our IT infrastructure, will it work and the overall integrity and security of our system.
When we have a question or issue, one support ticket gets the matter resolved. VBS is excellent at tracking the issue, responding quickly and making sure that anyone on our team can get back to work with the least amount of disruption or downtime.
We always know that VBS is thinking of us and working on our behalf. That was not the case with our former IT firm.
What would the cost be to your business if you were constantly having IT problems and downtime or worse, security issues and you couldn’t rely upon your vendor in times of emergency or crisis? This is a non-issue for us because we have VBS on our team. We really value our relationship and recommend VBS to any business wanting to partner with an IT managed services provider that cares about your business.
Ira and Brandon Smith
Ira Smith Trustee & Receiver Inc.